Back to Our Work
BuildOpsFlowOpsInsightOpsIn Production

Logistics & Supply Chain · National logistics firm

Embedded Operations Transformation

Embedded operator work that turned a $70k monthly loss into profit in eight months and lifted uptime by 20% — without adding headcount.

Challenge

A national firm running a regional book of business at a sustained loss, with uptime issues impacting customer SLAs and a process held together by tribal knowledge and disconnected spreadsheets.

Solution

Embedded on-site as an operator, not a deck-and-leave consultant: rebuilt the operational rhythm, instrumented uptime, rewrote SOPs around the actual workflow, and put a real KPI cadence in front of the leadership team weekly.

Outcomes

$70k monthly loss → profit in 8 months

+20% uptime for a national-scale operation

Operational rhythm and KPI cadence that outlasted the engagement

Process documentation replacing tribal knowledge

Built With

On-site embeddedKPI designSOP rewriteOps rhythm

Have a project like this?

We build operational software, dashboards, and GTM systems that ship in weeks, not quarters.

Start a Conversation