Logistics & Supply Chain · National logistics firm
Embedded Operations Transformation
Embedded operator work that turned a $70k monthly loss into profit in eight months and lifted uptime by 20% — without adding headcount.
A national firm running a regional book of business at a sustained loss, with uptime issues impacting customer SLAs and a process held together by tribal knowledge and disconnected spreadsheets.
Embedded on-site as an operator, not a deck-and-leave consultant: rebuilt the operational rhythm, instrumented uptime, rewrote SOPs around the actual workflow, and put a real KPI cadence in front of the leadership team weekly.
Outcomes
$70k monthly loss → profit in 8 months
+20% uptime for a national-scale operation
Operational rhythm and KPI cadence that outlasted the engagement
Process documentation replacing tribal knowledge
Built With
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